Tango Shoes by Madame Pivot USA

About

For Questions email us at  madamepivotusa@yahoo.com

Return Policy

Return Policy: We will ONLY accept return for shoes Purchased through Madame Pivot USA! If you are not satisfied with your purchase, you can submit a request for a Return Authorization (RA) via email at madamepivotusa@yahoo.com.  An RA form will be emailed to you. You have 7 DAYS from the time you receive the shoes to request a Return Authorization. Return merchandise MUST be unworn, in the same condition you receive them, and with the protection films still at the bottom of  the soles. Once the merchandise is inspected and approved, a credit, minus the shipping costs, will be issued in the same manner in which the items were bought.

Customers are responsible for all shipping costs.
NO RETURNS, NOR AUTHORIZATIONS REQUESTS  WILL BE ISSUED AFTER 7 DAYS FROM PURCHASE.

For shipments outsides of the USA : Costumers are responsable for all applicable duties. 

All items shipped OUTSIDE of the USA, are  considered FINAL  SALES and NO RETURNS nor STORE CREDIT will be issued. 

Thank you for your business!


Special Orders: 
Please email us at madamepivotusa@yahoo.com for a Special Order request and provide us with your shoes style, size, color, material and heel heights. We will check availability and confirm that it can be ordered. If the shoe can be ordered, we will request a full payment for the price of the shoe/shoes via Paypal. 
A separate Paypal link the will be emailed before the shoes are ready to be delivered to you, which will have the  shipping cost and Taxes( if applicable).

The time frame is not guaranteed, especially for shipments outside of the USA but usually a Special Order can take between 5-8 weeks. 
Special Order shoes are Final Sales so there will be NO exchanges nor returns. 
For multiple Special shoes orders only: If an order is only partially filled ( few shoes are ready and other will at a later date)  the customer will be responsible for the separate shipping costs.

If a customer place a Special Order for more than 1 pair of shoes, please know that we ship the shoes as soon as they come in, we cannot not hold the shoes for you, in a case like this you will incur additional shipping charges.


About Sizes


SIZE CONVERSION CHART

Women
Italy

3434½3535½3636½3737½3838½3939½4040½4141½
USA              4 5
 6  7  8  9 10 11 
 

Men
Italy
38½3939½4040½4141½4242½4343½4444½4545½4646½
USA  
78  9  10    11 12 13